Endpoint Management Analyst
Commonwealth of Massachusetts
Endpoint Management Analyst
Commonwealth of Massachusetts
State government provides public services
Founded in 1873, having celebrated its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt), is the nation's first and only independent, free-standing public college of art and design in the country. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We've spent 150 years demonstrating the truly amazing things that happen when a world-class art and design education is an option for every deserving student. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.
MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region, nation, and world. We build effective partnerships with co-workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles.
Founded in 1873, having celebrated its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt), is the nation's first and only independent, free-standing public college of art and design in the country. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We've spent 150 years demonstrating the truly amazing things that happen when a world-class art and design education is an option for every deserving student. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.
MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region, nation, and world. We build effective partnerships with co-workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles.
Job Description\:This position is governed by the APA Collective Bargaining Agreement. Working Hours\: 37.5 Hours Salary Range \: $76,000 - $86,000, annually, commensurate with qualifications and experience. GENERAL STATEMENT OF DUTIES\: The Endpoint Management Analyst is responsible for the administration, management, deployment, and support of MassArt's endpoint technology environment, with primary responsibility for Apple devices and macOS. Provides advanced technical and desktop support, endpoint management, software deployment, troubleshooting, security, and lifecycle services across Mac and Windows environments. Serves as a technical resource for client services, collaborating with IT teams, vendors, and campus partners to deliver reliable, secure, and effective technology services that support academic and administrative operations. SUPERVISION RECEIVED\: Assistant Director of Service Operations DUTIES AND RESPONSIBILITIES\:
Technical Support & Troubleshooting
Security, Software & Service Management
Additional Responsibilities
Requirements\:Required Qualifications\:
Preferred Qualifications\:
Additional Information\:Please note MassArt\:
Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986. You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here. Comprehensive Benefits (does not apply to contractor/student positions)\: MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions\:Please provide a resume and cover letter. |
Job Description\:This position is governed by the APA Collective Bargaining Agreement. Working Hours\: 37.5 Hours Salary Range \: $76,000 - $86,000, annually, commensurate with qualifications and experience. GENERAL STATEMENT OF DUTIES\: The Endpoint Management Analyst is responsible for the administration, management, deployment, and support of MassArt's endpoint technology environment, with primary responsibility for Apple devices and macOS. Provides advanced technical and desktop support, endpoint management, software deployment, troubleshooting, security, and lifecycle services across Mac and Windows environments. Serves as a technical resource for client services, collaborating with IT teams, vendors, and campus partners to deliver reliable, secure, and effective technology services that support academic and administrative operations. SUPERVISION RECEIVED\: Assistant Director of Service Operations DUTIES AND RESPONSIBILITIES\:
Technical Support & Troubleshooting
Security, Software & Service Management
Additional Responsibilities
Requirements\:Required Qualifications\:
Preferred Qualifications\:
Additional Information\:Please note MassArt\:
Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986. You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here. Comprehensive Benefits (does not apply to contractor/student positions)\: MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions\:Please provide a resume and cover letter. |
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State government provides public services
The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.
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